Frequently asked questions
How to order, track & customize
Everything you need to order a Royal Art Design piece — the steps, tracking, custom pieces, and shipping. Still have questions? We’re one message away.
Placing an order
Scroll to the order form on our home page and fill in your name, email, phone number, and shipping address. Then pick your design from the dropdown — or choose “Custom piece” and tell us your idea. When you submit, you’ll get a unique order code (like RAD-1001). Save it! You’ll use it to track your piece.
Paying for your order
Paying is simple and always optional:
- 1. Pick your piece — click any product photo on the home page, or use the order form.
- 2. Fill in your details — name, email, phone, and shipping address. Choose your design (or “Custom piece”).
- 3. Place your order — you’ll get an order code like RAD-1001. Save it!
- 4. Pay now (optional) — click “Pay now” and enter your card details securely right on the site. Your total includes a flat $10 shipping.
- 5. Confirmation — after paying, you’ll see a confirmation page with your order code and tracking status.
Tracking your order
Custom pieces & shipping
Ready to begin?
Start your piece today.
Pick a design from the collection or tell us your custom idea — handmade with love, one at a time.